Privacy Policy

Website Usage, Data Collection, and User Consent

To continuously enhance your experience and the effectiveness of our services, Foreside Home Care engages various third-party partners to analyze website performance, user interaction, and service delivery. When you utilize our website, you are implicitly consenting to the practices described below.

Data Shared for Optimization and Engagement

We collect and share certain information related to your activity on our website with these external providers. This data is utilized to understand general user trends, refine content accessibility, and optimize our digital offerings to better serve prospective and current patients and their families.

The information shared for these analytical and operational purposes typically includes:

  • Behavioral Data: Pages viewed, duration of visits, interaction patterns (clicks, scrolls).
  • Technical Information: Type of device, operating system, browser configuration, and general geographic location.
  • General Identifiers: Your IP address is collected, which may be used by our partners for data enrichment segments, allowing for broader audience understanding and improved advertising efforts.

Crucially, we do not intentionally collect or share sensitive personal information through our standard website usage tracking. This includes, but is not limited to, Personal Health Information (PHI), financial account details, names, specific residential addresses, or direct contact information (email addresses, phone numbers) unless you actively provide it by submitting a form or engaging in live chat.

Our analytics and marketing partners are bound by strict contractual obligations to maintain the confidentiality and security of this data and comply with all applicable privacy laws. This non-sensitive, aggregated data is used solely to provide us with reporting, site optimization, and marketing assistance.

Important Confidentiality Warning and Consent

By submitting any information via website forms (e.g., “Contact Us,” “Request Information,” etc.) or by participating in a live-chat session, you are explicitly and implicitly consenting to the collection, transmission, and temporary storage of all information you provide, even if it is sensitive or confidential.

If you possess highly confidential information, Personal Health Information (PHI), or financial details that you are unwilling to submit digitally, or if you prefer a secure, non-digital channel, please DO NOT use the website forms or live-chat feature.

Instead, we strongly advise you to contact the Foreside office directly at our phone number below.

Your Privacy Choices

We are committed to transparency and protecting the confidentiality and security of all information entrusted to us.

For a comprehensive review of our privacy practices, details on how your information is used, or to exercise any of your privacy rights, please contact us at (949) 679-8200 or visit our Contact Us page.